Delay in AESDirect and response to Compliance Alerts
Delay in AESDirect and response to Compliance Alerts
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Due to extremely high volume, you may experience delays using the
AESDirect system today and for the next couple of days and should
expect delays receiving responses from the AES.
The AESDirect support staff is working to secure additional temporary
bandwidth and server capacity to handle the increase in load due to
yesterday’s outage. Filers using EDI, VPN or AESPcLink will see
additional delays, as we adjust processing to handle the load.
All Electronic Export Information received will be submitted to
the AES and all responses from the AES will be processed.
Be advised that a Compliance Alert is triggered when the date of
filing is after the date of export. This alert is automatically
triggered by the AES and cannot be changed. AESDirect filers who
receive a Compliance Alert for shipments exported under the Downtime
Policy should keep a copy of the AES Downtime Broadcast, issued on
08/12/2010, along with the ITN(s).
We appreciate your patience.
For further information or questions, contact the U.S. Census Bureau’s
AES Branch.
Telephone: (800) 549-0595, select option 1 for AES
Email: askaes@census.gov
Online: www.census.gov/trade.
Blog: blogs.census.gov/globalreach
