Descartes System Status Update: Communications outage with CBP

Jul 26, 2010

Descartes System Status Update: Communications outage with CBP

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Update 07/26 – At this time, Communication with CBP has been restored.  Data is flowing successfully, however, there is a several-hour backlog of messages to be processed.


Additionally, CBP Headquarters has been notified and is actively monitoring the situation. Their guidance is pending.


We will continue to update you as information becomes available.


At this time we are experiencing a communications outage with CBP.


There is currently no ETA for a fix.


An update will be sent out as soon as there is more information.


All messages are being queued and will be delivered as soon as communications are restored.





Systems Affected:

- Import2000 – Ocean

- Import2000 – Air

- Import2000 – SNP

- Import2000 – ACE Truck

- SAMS

- Export2000

- MQ*Customs


Created: Mon Jul 26 11:39:14 2010

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Descartes Systems Group    http://www.tradegate2000.com

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